Data Usage Policy
This is the information required when you sign up for the site. When you sign up for Quicklotto, you are required to provide information such as your name, email address, and gender. In some cases, you may be able to register using other information, like your telephone number.
Integrity of Information Entered when playing QuickLotto games
Players may access their accounts page to monitor their transactions. Every information about any player, either registration information or numbers picked, ticket no or transaction number and payment card details are totally insulated from the view of any other player/user on the system. We ensure total confidentiality of players information, we do not share your information with anyone.
Each time a player is logged on to the system, we keep records in our database that include the date and time of login. This helps us to monitor the frequency of player’s access to the system, and also to monitor any fraud or breach as well as to ensure the integrity of players’ data and games. This information guides and helps us improve in delivering our services to our customers.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.
You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
Customers using Internet explorer browser who wish to uncheck support for Use SSL2.0 may do so by following the steps below:
- 1. Click on the Tool option on the menu bar
- 2. Select 'Internet Options'
- 3. Click the 'Advanced Tab'
Scroll down to security options and uncheck 'Use SSL 2.0'
Quicklotto plainly undertakes not to violate the privacy of Visa cardholders who transact with them via the site. All card payments are made via an encrypted electronic communication in a secured manner. Users can be rest assured that their card details are transacted over a secured layer. Visa/mastercard/verve card and international card payments are powered by Unified Payment Systems.
Basic information of winners would be published on the website. Such information may include but not limited to, name, phone numbers and photos of winners.
The certified age bracket to play QuickLotto games is 18 years and above. If a player is below the age of 18, he is not legally qualified to play and therefore not qualified to claim any prizes.
We do not place limitation on Gender as any gender is qualified to play our game as along as he/she meets the age bracket and is not a staff of Fortune Games Limited (Owners of QuickLotto Games)
For those people winning below N50, 000 the following modes of payment would be applied
- Payment could be credited back to their registered payment card.
- The second category of people [Point of Sales (POS)] would collect their payment from our payment vendors on the street
All winners below N10,000,000 will be paid through any of our partner banks nationwide.
The “Jackpot” winner(s) must come to our head office to redeem their Prize(s).
Player expected to enter a unique email and strong password in order to protect the integrity and secrecy of data belonging to the Player. Players are expected to keep their login details safely and guide their use. QuickLotto will not be responsible for failure to protect login details or violation of players data as QuickLotto is bound by this document and privacy laws to ensure that players login details are exclusively known to the player. In the event of the password being forgotten the password could be re-sent to the players email again, on fulfilment of some basic conditions.
Ticket IDs are unique alphanumeric data, assigned to each player after they must have played and paid for each game. With a ticket ID, the player is identified as having paid for a particular game, more like a receipt paid for. In the event that the player wins the draws, their ticket ID slip would be requested along with necessary verification documents they must present.
We strongly advise that players keep ticket carefully and safely until after draws. QuickLotto will not entertain excuses in the event of ticket misplacement. Though, if you play online your ticket information would be sent to your email, so the player may quickly re-print the mail again. But if he plays on the POS terminal, a text would be sent to him containing ticket information. The same applies when the player plays on the ATM machine, the quickteller, and the telephone, an email and or SMS would be sent to the player after each successful play.
QuickLotto will send soft copies of the ticket to the player via email or SMS depending on the channel through which our game is played. Players must keep their tickets information safe at all times. Fortune Games limited will not be liable for any loss or misplaced ticket.
- As part of our efforts to keep QuickLotto products, services and integrations safe and secure;
- To protect QuickLotto’s or others’ rights or property;
- To provide you with location features and services, like telling you and other players when something new is happening at Quicklotto;
- To measure or understand the effectiveness of adverts you and others see, including to deliver relevant adverts to you;
- To make suggestions to you and other players of QuickLotto games, such as: suggesting ways to make the game more user friendly and allow player enjoy an exciting experience each time they come online;
- For internal operations, including troubleshooting, data analysis, testing, research and service improvement;
Granting us this permission will allow us to provide you with innovative features and services we develop now and in the future.
While you are allowing us to use the information we receive about you, you always own all of your information. Your trust is important to us, which is why we don’t share information we receive about you with others unless we have:
- received your written permission
- given you notice, such as by telling you about it in this policy; or
- removed your name or any other personally identifying information from it.
We store data for as long as it is necessary to provide products and services to you and others, including those described above. Typically, information associated with your account will be kept until your account is deleted. For certain categories of data, we may also tell you about specific data retention practices. We do not keep any data relating to your payment transactions processing.
Deleting and deactivating your account
If you want to stop using your account, you can either deactivate or delete it.
This is the only public forum we allow on the site, though we have other social networking pages on Facebook, Twitter and YouTube already integrated. We expect players/users to share information, start discussions, good suggestions that will ultimately improve the user experience on the site. Our customer support representatives will be part of the forum and will do their best to respond efficiently to all questions directed to Them. We do not expect posts that are derogatory or could imply vulgar words or sexual abuse of any sort on the sites. As such category of comments are strictly prohibited.
In this forum we will respond to player requests on the fly. It’s an interactive medium where we listen to comments from the players and give responses; such requests from the players could be associated with support issues and questions relating to our games.
As this site is a gaming site, we do not allow posting of user images, audio, video or any sort of media, as the primary aim of the site is to play a game and win a prize. So they are no sources on the site that allow for uploads of such files.
Deactivating your account puts your account on hold. Other users will no longer see your timeline, but we do not delete any of your information. Deactivating an account is the same as you telling us not to delete any information because you might want to reactivate your account at some point in the future.
When you delete an account, it is permanently deleted from QuickLotto . It typically takes about one week to delete an account, but some information may remain in backup copies and logs for up to 90 days. For safety and data integrity, we would also monitor the deletion manually to ensure synchronisation our database. You should only delete your account if you are sure you never want to reactivate it.
Certain information is needed to provide you with services, so we only delete this information after you delete your account. Some of the things you do on QuickLotto aren’t stored in your account, like playing the game and making payments or sending someone us messages or doing LIVE CHAT/CHAT ROOM (where other players may still have a message you sent, even after you delete your account). That information remains after you delete your account.
Players/winners should note
Claiming prizes is subject to confirmation by our verification department and on presentation of valid documents along with the ticket purchased online or via pos terminal. players are responsible for the safety of their tickets.
please remember that prizes are valid for 180 days.